Company name:
GREE
Address:
Jl. Pluit Indah No.21, RT.1/RW.7, Pluit, Kec. Penjaringan
Jakarta Utara, DKI Jakarta
14450
Phone number:
0800-1777-888
WhatsApp Number:
0812-8888-1171
Business Email:
Website:
Short Description:
GREE Indonesia provides air conditioning and air comfort products for homes, businesses, and commercial projects. Operating through PT Gree Electric Appliances Indonesia, the brand is part of Gree Electric Appliances, Inc. of Zhuhai, China, and entered the Indonesian market in July 2015.
Its product portfolio covers Residential AC, Light Commercial AC, Commercial AC, and Home Appliances. These categories bring together cooling solutions for different spaces, from individual rooms and small business premises to larger buildings and project environments. The home appliances range includes air coolers, air circulation fans, and other fans for everyday indoor comfort.
GREE combines global technology and research capabilities with a local distribution and service network. Its work draws on research in cooling technology, compressors, and control systems. In Indonesia, the brand supports residential customers and commercial projects across hotels, shopping centres, offices, vertical housing, healthcare facilities, and transport infrastructure.
Product information is available through the official Indonesian website, gree.id. Customers can explore product categories, view model specifications, consult electronic catalogues, and find links to online stores and offline sales locations. These channels help customers compare the capacity, features, and intended application of each product before choosing a solution.
Customer support continues after purchase. GREE Indonesia provides a customer care hotline at 0800-1777-888 and WhatsApp support at 0812-8888-1171 for product and after-sales enquiries. Its call centre operates every day, 24 hours a day. Warranty programmes apply according to the product and the relevant terms and conditions.
GREE Indonesia's vision is to become a healthy and enduring company. Its mission is to satisfy customers and help employees build their dreams. The brand brings this direction together with its Indonesian tagline, ""AC Berkualitas Pasti Gree"", and a focus on cooling solutions, product quality, and customer support for the Indonesian market. Customers can find further information through its published channels.
Vision
To become a healthy and enduring company.
Mission:
To satisfy customers and help employees build their dreams.
Excellence:
1. Global Technology & Research
Supported by GREE's global technology and research capabilities in cooling technology, compressors, and control systems.
2. Cooling Solutions for Different Needs
A portfolio spanning Residential AC, Light Commercial AC, Commercial AC, and Home Appliances for homes, businesses, and large projects.
3. Warranty & After-Sales Support
Product warranty programmes subject to the applicable terms, supported by a customer care call centre available every day, 24 hours a day.
4. Local Network & Project Experience
Branches, dealers, service centres, technical support, and experience across hotels, shopping centres, offices, housing, healthcare, and transport projects.
Social Links:
https://www.youtube.com/@GreeIndonesia/featured
https://www.facebook.com/greeindonesia/
https://www.instagram.com/greeindonesia/
https://id.linkedin.com/company/greeindonesia
https://www.tiktok.com/@gree.indonesia?lang=en
Opening Hours:
Customer care call centre: daily, 24 hours (24/7)
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